:

Privacy Policy

Personal Information

Balance collects personal information about you in a variety of ways when you visit our website, use our web application, online booking system or deal with us by email or on the phone. This information may include your name and contact information and other information relating to your account with us, such as your credit card details.

Use of Information

The personal information we collect is used to provide you with services you request and to operate our business efficiently. We use it for billing, identification, authentication, service improvement, research, and also for contacting you when necessary. We may use your personal information to advise you of new or updated products or services or special offers or promotions that you may be interested in. You can contact us at any time to let us know that you do not want us to use your information for this purpose. If you do not provide personal information to us we may not be able to provide our services or services most suited to your needs.

If you would prefer for us to not contact you for marketing purposes please email marketing@balancewellness.co.uk.

Information Sharing

We may disclose personal information when we believe it violates our Terms of Service, when it is required to assist with a lawful investigation or comply with the law, if we believe disclosure is necessary to protect our rights, or if some or all of the assets and operations of our business are or may be transferred to another party. From time to time third party service providers who assist us with our activities, such as website hosts, IT back-up service providers, and other IT or payment service providers, may also have access to personal information held by us and may use this information on our behalf. To assist us in improving our products and services, we monitor aggregated data that is collected by our Pabau application and may share this with third parties collectively and in an anonymous way.

This data will not reveal personal information. We will not sell, rent or share your personal information with third parties in other ways without your consent unless we are entitled by law to do so. By providing your personal information to us, you consent to us transferring this information to third party IT providers, including our website host and back-up service provider, outside of UK.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website or business. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Copyright

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.

Use of Cookies

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

Wellbeing
View Treatments
Medical
View Treatments

Newsletter

To be the first to hear about our treatments, product launches and VIP events please share your email to receive our newsletter and to experience 10% off your first order through our online shop.

* indicates required

*I provide my contact information so Balance can inform me about Balance Treatments, Product Launches and Events which are tailored for me in accordance with our Privacy Policy.